Web Help
This page includes tips and tools to
optimize your experience with this site.
Tips
Recommended Web Browsers
This site
is best viewed using a Windows-based computer
system and either Internet Explorer 5.5 or
higher or Firefox/Mozilla 1.5 or higher.
Page Resolution
This site is best viewed at resolutions of
800x600 or higher. To adjust your screen
resolution in Microsoft Windows:
- Right-click the Windows desktop
- From the menu, choose "Properties"
- Click the "Settings" tab
- Adjust the "Desktop Area" slider to the
desired resolution
Pop-Up Blocking Software
If you have a pop-up blocker enabled, you
may not be able to access key information,
such as forms, documents, certain pages and
third-party sites because they open in a new
window. In some cases, you can override this
by holding down the CTRL key while you click
the link.
Set your Browser to Display the Latest
Version of the Site
To make sure you're always seeing the
latest version of the site, in Internet
Explorer:
- Select "Internet Options" from Internet
Explorer’s "Tools" menu
- Click "Settings"
- Select "Every visit to the page"
- Click "OK"
- Click "OK" again
Change the Text Size
To increase or decrease the text size on
the pages, in both Internet Explorer and
Firefox:
- Select "Text Size" from the "View" menu
- Choose the desired setting for text
size
In addition, Firefox provides the
following keyboard shortcuts:
- Increase text <CTRL> +
- Decrease text <CTRL> -
Clear Your Cache
If the site is misbehaving, clear your
browser's cache. To clear your browser's
cache in Internet Explorer:
- Launch your browser
- Select "Tools"
- Choose "Internet Options"
- Click "Delete Files"
- Click "OK"
Tools
The following downloads may help to
enhance your online experience.
Internet Explorer for Windows
Firefox for Windows
Adobe Reader for viewing documents and
forms in PDF format
Microsoft ClearType for Windows XP to
improve the legibility of online text |